MAIL AND ADDRESS BOOK

Managing junk mail
You can set up your mail file to control junk mail, such as bulk mail messages and spam mail. Managing junk mail improves your productivity by reducing the amount of mail you have to deal with. You can separate the unwanted messages from messages that you want by filtering messages by sender, subject and content.

Simple unwanted mail comes from individuals you know, companies you recognize, and sources that do not want to be identified. Mail from other companies and legitimate businesses can be considered bulk mail and comes from an identifiable and unchanging source. Both unwanted mail and bulk mail can be managed by filtering sender information.

Spam, on the other hand, requires that you filter using criteria such as subject lines and message content, because senders of spam typically change the sender information in their mailings to avoid being blocked.

Occasionally, messages that you want to read or keep are inadvertently filtered as junk mail. The Junk Mail folder allows you to view messages labelled junk and retrieve those that you want to keep. The Junk Mail folder also provides tools for managing blocked addresses, as well as the option for restoring blocked addresses.

Note Messages in the Junk Mail folder are not automatically deleted. You must delete these messages manually.

You have two options for managing junk mail in Notes: Block Mail from Sender and QuickRules. This topic describes managing junk mail using Block Mail from Sender. For information on managing junk mail using QuickRules, see the topic Managing mail with QuickRules.

Block Mail from Sender

This feature allows you to filter incoming messages and move those from specific senders directly to the Junk Mail view. You can use this function in all Mail views and folders except for Sent, Rules, Stationery, and Follow Up.

To block mail from a specific sender

1. In your mail file, open a message from the sender whose messages you want to block. You can also block messages from several senders at once by selecting a message from each sender to be blocked.

2. From the menu, choose Actions - Tools - Block Mail from Sender. The Block Mail from Sender dialog appears, confirming the address to be blocked.


3. Click OK. All future incoming messages from this sender, as well as the selected document, will be added to the Junk Mail folder. If you have selected multiple messages, the confirmation dialog will be presented multiple times.

To unblock mail

1. In your Junk Mail folder, select the message(s) from the senders whose messages you no longer want to block.

2. Choose Actions - UnBlock. A dialog box appears, confirming that you want to remove the email address from the Blocked Senders list. Click Yes.

Managing blocked mail from the Rules folder

When you choose to block mail from selected senders, a "Junk Mail" rule is created in your mail file's Rules view. If you double-click on this rule, the Blocked Senders List dialog box appears. Select one or more senders from the list, and click "Remove" or "Remove All" to remove the addresses from the Blocked Sender List.

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